Administration Officer
Core
Front reception and administration support for a private psychiatric hospital, managing patient intake, appointments, and records.
Role type
Reception/Administration Officer
Builds
Patient admission workflows, appointment schedules, and medical record files
Domain
Healthcare / Mental Health
Required skills
Reception management, appointment scheduling, medical record preparation, health fund verification, data entry, MS Office (Outlook, Word, Excel)
Preferred skills
Prior health industry experience, WebPas Hospital system experience
Responsibilities
Manage a busy reception desk, answer and redirect calls, organize appointments and prepare admission paperwork, maintain accurate record management systems, perform Health Fund Checks, manage collection of excesses/co-payments, coordinate with other departments, complete clerical tasks like data entry