ServiceNow Developer (AU Citizens)
Core
Design, configure, and maintain ServiceNow applications for a Government environment, focusing on ITSM modules and secure, reliable solutions.
Role type
ServiceNow Developer (ITSM)
Builds
ServiceNow platform solutions for Government clients
Domain
Government / IT Service Management
Deliverable
production ML models | product features | dashboards & analysis
Required skills
ServiceNow configuration, ServiceNow scripting, JavaScript, Glide APIs, ServiceNow Studio, ITSM module configuration, workflow development, REST API integration, unit testing, ITIL processes
Preferred skills
ServiceNow certifications (CSA, CAD), Government project experience, ServiceNow integrations, reporting
Technologies
ServiceNow, JavaScript, Glide APIs, ServiceNow Studio, REST APIs
Responsibilities
Configure and develop ServiceNow modules (Incident, Problem, Change, Service Request); Develop workflows, forms, business rules, and UI policies; Support integrations using REST APIs; Perform unit testing and support system testing; Troubleshoot platform issues; Maintain technical documentation; Ensure compliance with Government security standards
Seniority
Mid-level, hands-on IC
