Executive Manager
Core
Manage cleaning service operations, client relationships, and site performance for BIC Consolidated.
Role type
Senior operations manager (cleaning services)
Builds
Cleaning service delivery and client satisfaction
Domain
Facility services / Cleaning industry
Deliverable
product features
Required skills
Project management, budgeting, stakeholder management, resource allocation, quality assurance, WHS compliance, contract management
Preferred skills
Supply chain & logistics experience, business administration qualifications
Technologies
None stated
Responsibilities
Liaise with Regional Manager on project plans, timelines, and budgets; address client requests and complaints; manage day-to-day site operations and KPIs; coordinate personnel, equipment, and materials; monitor cleaning team quality; ensure WHS objectives are met; maintain accurate building data and client reports; implement process improvements and update policies.
Seniority
Mid-level, hands-on manager
