Medical Receptionist
Core
First point of contact for patients, managing front desk operations, appointment booking, and administrative support in a fast-paced healthcare environment.
Role type
Medical Receptionist
Builds
Smooth daily operations of medical practices
Domain
Healthcare / General Practice
Deliverable
Dashboards & analysis
Required skills
Customer service, appointment scheduling, payment processing, general administration, patient triage, confidentiality compliance, Microsoft Windows, HotDoc
Responsibilities
Answering phone calls and managing enquiries, patient check-in and appointment booking, processing payments, handling front desk operations, general administration including filing and correspondence, supporting clinical staff with daily needs, assisting with patient triage and escalation, maintaining a clean reception environment, ensuring Privacy Act compliance
Seniority
Entry-level to Mid-level