Cloud Operations/ Systems Engineer
Core
Primary technical presence for day-to-day operation, administration, and maintenance of client IT infrastructure, supporting business resilience and continuity.
Role type
Cloud Operations/ Systems Engineer
Builds
IT infrastructure services for private and public sector clients in Greece and Cyprus
Domain
Managed Services, Cyber Security, Technology Solutions
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows Server administration, Active Directory management, Microsoft 365 support, Azure services knowledge, VMware vSphere administration, backup and storage management, virtualization concepts, basic networking (TCP/IP, VLANs, routing, DNS, DHCP, firewalls), incident handling, structured troubleshooting
Preferred skills
ITIL-based Incident/Problem/Change Management processes, enterprise environment experience, vendor coordination
Technologies
Windows Server, Active Directory, Microsoft 365, Azure, VMware vSphere
Responsibilities
Perform daily operational checks and first-level technical investigation of infrastructure incidents, provide hands-on support for servers and virtualization, execute approved operational changes and patching, coordinate escalation of complex incidents to specialized teams, support hardware failure troubleshooting, participate in planned maintenance and DR exercises
Seniority
Mid-level, hands-on IC