General Manager: Legal
Core
General Manager leading operational performance, commercial strategy, and business transformation for a law firm.
Role type
Senior IC General Manager (Legal Services)
Builds
Scalable operating platform, modern systems, and high-performance culture for a law firm
Domain
Legal Services / Professional Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic vision, financial capability, commercial judgement, operational transformation, business improvement, people leadership, stakeholder management, decision-making, solutions-focused approach, calm under pressure
Preferred skills
Experience leading operational transformation, introducing new systems and technology, developing senior managers
Technologies
Automation, AI, practice management systems
Responsibilities
Drive firm-wide commercial performance, profitability, and financial discipline; Lead business planning, budgeting, forecasting, and executive reporting; Improve revenue performance, utilisation, realisation, WIP, and cash collection; Lead and develop managers across finance, people, technology, marketing, and business operations; Build a high-performance culture grounded in accountability and collaboration; Strengthen workforce planning, performance management, succession, and employee engagement; Identify operational bottlenecks and deliver practical solutions; Modernise systems, workflows, and practice management processes; Champion intelligent adoption of technology, automation, and AI; Strengthen governance, risk management, compliance, and business continuity; Establish clear KPIs and ensure leader accountability; Build infrastructure to support continued growth
Seniority
Senior, hands-on IC