MNSW - Multilingual Services Specialist
Core
Provide specialist advice and support for translation, localisation, transcription, multilingual quality assurance, and language technology to improve government multilingual service delivery.
Role type
Multilingual Services Specialist (IC)
Builds
Optimised translation workflows, quality standards, and language assets for NSW government services
Domain
Public sector / Multilingual services / Language technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Multilingual service delivery, Translation Management Systems (TMS), terminology management, quality assurance, workflow configuration, data analysis, project management
Preferred skills
Experience with language technology, stakeholder collaboration, continuous improvement methodologies
Technologies
Translation Management Systems (TMS), project management systems
Responsibilities
Assess complex multilingual service requirements, maintain translation memories and style guides, analyse service and quality data, support effective use of TMS and workflows, collaborate with language practitioners and clients
Seniority
Mid-level, hands-on specialist