Technical Field Specialist
Core
In-field coordinator providing direct technical support for the development, preparation, operation, and post-processing of location data collection experiments and pilots.
Role type
Senior IC technical field specialist (mobile data collection)
Builds
In-field location data collection experiments and pilots
Domain
Mobile technology / Field operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Mobile app QA testing, technical support, device configuration, field data collection, issue escalation, data verification, documentation, workflow improvement
Preferred skills
SQL, Javascript, Google Spreadsheets, Excel
Technologies
Mobile devices, backend systems, diagnostic logs
Responsibilities
Reviewing and configuring device settings (OS, accounts, apps, connectivity), obtaining and preparing devices from inventory, conducting trial runs to verify device and backend connectivity, leading in-field data collection, addressing technical issues and extracting diagnostic logs, documenting pilot results and downtime, verifying data transfer to backend systems, participating in data analysis, identifying workflow improvements
Seniority
Mid-level, hands-on IC