ScanForm Support Technician for HIV programs – Côte d'Ivoire
Core
Provide technical support, data quality monitoring, and field supervision for HIV programs in Côte d'Ivoire, assisting government partners and health workers with data collection workflows.
Role type
Field support technician for public health data systems
Builds
Accurate routine health data and epidemiological surveillance reports for HIV programs
Domain
Public health / HIV epidemiology / Health Information Systems
Deliverable
dashboards & analysis
Required skills
Data quality monitoring, technical troubleshooting, in-person training and mentorship, field supervision, HIV testing algorithm knowledge, health information systems (HIS) understanding, report writing, stakeholder communication, logical reasoning, attention to detail
Preferred skills
Excel proficiency, ScanForm platform knowledge, familiarity with local health programs, knowledge of local languages
Technologies
ScanForm, Excel
Responsibilities
Diagnose and resolve data quality issues, conduct proactive and reactive phone support, provide in-person training and supportive supervision at health facilities, compose field reports and summaries, communicate partner needs to the technical team
Seniority
Mid-level, hands-on field support