Rostering Coordinator
Core
Scheduling and rostering home care staff to ensure reliable, high-quality in-home care delivery for older adults in the Melbourne community.
Role type
Operations Rostering Coordinator
Builds
Staff schedules and rosters for home care providers
Domain
Home care / Elderly care / Community services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
rostering and scheduling, staff matching based on skills and availability, timesheet approval, cost optimization, process improvement, stakeholder communication
Preferred skills
problem-solving, attention to detail, professional phone manner, autonomous work
Technologies
rostering systems
Responsibilities
Ensure effective rosters are completed in a timely manner; match client needs with employee skills and availability; communicate with employees and team members; document rostering notes; follow up on service delivery failures; optimize staff allocation and costs; contribute to process improvements
Seniority
Individual Contributor, operational support