Beverage & Food Attendant (In Room Dining)
Core
Deliver signature Whatever/Whenever® service by preparing, delivering, and presenting beverage and food orders directly to guest rooms in a luxury hotel setting.
Role type
In-room dining server (waiting talent)
Builds
Personalized dining experiences for hotel guests
Domain
Hospitality / Luxury Hotel
Deliverable
product features
Required skills
Guest service, order processing, food and beverage presentation, menu knowledge, cash handling, hygiene standards, collaboration
Preferred skills
Charismatic personality, proactive service, upselling
Responsibilities
Deliver exceptional guest service tailored to individual needs; Accurately take and process In Room Dining orders including special requests; Prepare, deliver, and present beverage and food orders to guest rooms; Set up and clear In Room Dining trays, trolleys, and service equipment; Collaborate with Culinary, Bars, and other departments; Ensure accurate cash handling, billing, and room charge procedures; Maintain high standards of hygiene, food safety, and workplace cleanliness.