Technical Lead-Power Apps and Power Automate
Core
Provide technical leadership and hands-on troubleshooting for Microsoft Power Platform support cases in a customer-facing environment.
Role type
Senior IC Technical Lead (Power Platform Support)
Builds
Support resolutions for Canvas and model-driven apps, Dataverse, and Power Automate flows
Domain
Enterprise Software / Low-Code Development
Deliverable
client delivery
Required skills
Power Apps (Canvas & Model-driven), Power Automate (Cloud & Desktop), Dataverse, Troubleshooting, Team Leadership, Technical Escalation Management, SLA Adherence
Preferred skills
Power BI, Azure, SharePoint, Dynamics 365, Microsoft Certifications (PL-100/200/400/600)
Technologies
Power Apps, Power Automate, Dataverse, Azure, SharePoint, Dynamics 365
Responsibilities
Lead and manage technical team for Power Platform support cases; Provide hands-on guidance for complex app and flow issues; Troubleshoot data sources, connectors, and authentication failures; Diagnose Dataverse configuration and security challenges; Resolve Power Automate issues involving triggers, expressions, and concurrency; Mentor team members and strengthen troubleshooting capabilities; Ensure clear case documentation and adherence to SLAs.
Seniority
Senior, hands-on IC with team management