Technical Consultant - Quality Systems
Core
Technical consultant supporting Life Sciences customers with Veeva Quality applications post-implementation, focusing on configuration, change management, and process guidance.
Role type
Senior IC technical consultant (Quality Systems)
Builds
Vault application configurations, workflows, security models, and change management strategies for Life Sciences clients
Domain
Life Sciences / Pharma / Biotech / Quality Management Systems
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Software solution configuration, customer requirement analysis, solution design, change management, Quality process knowledge (CAPAs, Deviations, Change Control), stakeholder management
Preferred skills
Content management software experience, Life Sciences industry background, regulatory knowledge
Technologies
Veeva Vault, SaaS platforms
Responsibilities
Implement new features within the Veeva Quality suite, configure Vault applications (workflows, document types, security, fields), collaborate with customer business and IT staff, act as customer liaison, guide customers in adopting Vault and best practices, drive change management for on-premise to SaaS migration, assist with Quality processes (documents, Quality Events, CAPAs, Deviations, Change Control, Audits, Training)
Seniority
Mid-Senior, hands-on IC