ServiceNow Developer
Core
Hands-on ServiceNow developer building enterprise-scale ITSM solutions, integrations, and platform optimizations for Defence and Government clients.
Role type
Senior ServiceNow Developer (IC)
Builds
ServiceNow applications, workflows, integrations, and custom modules
Domain
Government & Defence / IT Service Management
Required skills
ServiceNow platform development, REST/SOAP/API integrations, business rules, client scripts, workflow automation, ITSM processes, Agile delivery
Preferred skills
ServiceNow certifications (CSA/CAD/CIS), ITOM/HRSD/CSM/SPM/CMDB/Service Portal/Discovery experience, Defence/Federal Government environment experience
Technologies
ServiceNow, REST, SOAP, APIs
Responsibilities
Develop and configure ServiceNow applications and workflows; Design and build integrations using REST, SOAP and API technologies; Customise modules across the ServiceNow platform; Develop catalog items, business rules, client scripts, UI policies and workflow automation; Supporting platform upgrades, enhancements and ongoing optimisation; Working directly with customers and stakeholders to understand requirements and translate them into technical solutions; Contributing to development standards, governance and platform best practice
Seniority
Senior, hands-on IC
