Driver Management Associate (Nhân Viên Quản Lý Đối Tác Tài Xế)
Core
Manage driver relationships, monitor performance metrics, ensure driver supply, and optimize vehicle utilization for a delivery fleet.
Role type
Driver Management Associate
Builds
Delivery fleet operations and customer experiences
Domain
Logistics / Transportation
Required skills
Driver relationship management, performance metrics tracking, fleet supply management, process improvement, data analysis, Microsoft Excel proficiency
Responsibilities
Communicate with drivers to manage expectations and resolve issues, track and report on driver performance metrics, ensure steady driver supply and optimize vehicle utilization, lead fleet training and adherence to SOPs, conduct site visits to monitor competitor activity
Seniority
Individual Contributor, entry to mid-level
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