*Design Research Senior Analyst*
Core
Plan, conduct, and synthesize qualitative and quantitative user research to evaluate products, services, and experiences, translating insights into actionable recommendations for design and business strategy.
Role type
Senior Individual Contributor Design Research Analyst
Builds
User research studies, personas, journey maps, experience maps, and evidence-based design recommendations
Domain
Digital transformation, UX, Product Design, Service Design
Deliverable
production ML models | product features | dashboards & analysis | research
Required skills
Qualitative and quantitative research methodologies, research planning, interview moderation, usability testing, survey design, data synthesis, critical thinking, visual communication, stakeholder facilitation
Preferred skills
Service design, customer journey mapping, accessibility and inclusive design principles, data visualization and storytelling, agile product development
Technologies
Figma, Miro, Dovetail, UserTesting, Qualtrics, SurveyMonkey, Optimal Workshop, Google Analytics, Adobe Analytics, Microsoft Power BI
Responsibilities
Design and conduct end-to-end research studies (interviews, focus groups, ethnographic studies, usability testing, A/B testing), analyze data to identify patterns and trends, present findings through visual presentations and reports, collaborate with designers and product teams to inform solution design, mentor junior researchers
Seniority
Senior, hands-on IC with mentorship responsibilities