Associate Director of Development Operations
Core
Build and lead the systems, processes, and data infrastructure supporting a high-performing fundraising function for a nonprofit organization.
Role type
Senior IC development operations director (nonprofit)
Builds
Scalable operational practices, data infrastructure, and fundraising workflows
Domain
Nonprofit fundraising / CRM operations
Required skills
Salesforce administration, data governance, fundraising operations, process improvement, team leadership, change management, project management, reporting and analytics
Preferred skills
Nonprofit fundraising practices, donor relationship management, moves management, vendor management
Technologies
Salesforce
Responsibilities
Serve as the business owner and subject-matter expert for Salesforce; Establish consistent CRM standards and data-governance policies; Develop dashboards and reports for leadership; Standardize fundraising performance measures; Build and lead the Development Operations function; Coordinate secure data integrations and compliance; Lead change-management initiatives.
Seniority
Senior, hands-on IC with management responsibilities