Deputy Office Manager
Core
Support the Office Manager in running a busy medical imaging clinic, managing patient flow, and leading administration staff.
Role type
Deputy Office Manager (Medical Imaging)
Builds
Patient care services and administrative operations for a national network of clinics
Domain
Healthcare / Medical Imaging
Deliverable
physical/clinical work
Required skills
Medical administration, team leadership, staff allocation, patient flow management, billing processes (Medicare/DVA/private), complaint resolution, compliance with privacy standards
Preferred skills
Experience in a busy clinical environment, calm under pressure, strong communication
Responsibilities
Support daily clinic operations, provide leadership to reception and admin staff, assist with staff training and development, monitor patient flow, handle complex patient enquiries and complaints, manage billing processes, ensure professional standards, act as key contact when Office Manager is unavailable
Seniority
Mid-level, hands-on IC