Assistant Head Coach - Operations, Back of House
Core
Lead back-of-house operations and coaching for Nike retail stores to ensure seamless service delivery and team performance.
Role type
Senior retail operations manager / Assistant Head Coach
Builds
Retail store operations, team performance, and customer service experience
Domain
Retail / Sports apparel
Deliverable
product features
Required skills
Team leadership, stock management, logistics, rostering, KPI management, strategic problem solving, influencing, written and verbal communication
Preferred skills
Passion for Nike brand, experience leading large retail teams
Technologies
Computer proficiency
Responsibilities
Drive a service culture that brings the Nike brand to life, provide leadership and people development to elevate the team, assist the team to achieve targets and KPIs, manage multiple priorities in a busy environment
Seniority
Senior, hands-on IC