Sales & Service Manager - Somerset Collection
Core
Lead store operations and guest experience strategy for a retail yoga apparel brand, driving sales targets and team performance.
Role type
Senior retail store operations manager
Builds
Retail store operations and guest experience
Domain
Retail / Apparel
Deliverable
product features
Required skills
Sales strategy, team leadership, budget management, operational planning, client relationship management, coaching
Preferred skills
Retail leadership experience, MS Office proficiency
Technologies
MS Office (Word, Excel, Outlook)
Responsibilities
Oversee sales and service team to execute exceptional guest experience; investigate root causes of sales opportunities; manage store budget and reporting metrics; develop workforce solutions and schedules; lead talent development and succession planning; represent the business in cross-functional meetings.
Seniority
Senior, hands-on IC