Residential Communities Officer
Core
Student-facing pastoral care and community support for residential college students, ensuring safety, wellbeing, and inclusive engagement.
Role type
Senior IC student support officer (residential communities)
Builds
Safe, vibrant residential communities and student engagement programs
Domain
Higher education + student welfare
Deliverable
Dashboards & analysis | client delivery
Required skills
Pastoral care, risk assessment, conflict resolution, cultural competence, group facilitation, incident response
Preferred skills
First Aid, Mental Health First Aid, driver's licence
Technologies
None stated
Responsibilities
Conduct one-on-one pastoral care meetings with student residents; respond to student concerns and critical incidents with empathy and safety focus; support student-led groups and engagement initiatives; maintain comprehensive case notes and make appropriate referrals
Seniority
Senior, hands-on IC