Product BI & Ops Analyst
Core
Build reporting, dashboards, and AI-driven automation workflows to support product decisions and operational efficiency for a B2B SaaS platform.
Role type
Product BI & Ops Analyst (AI/LLM focus)
Builds
Recurring dashboards, one-off analyses, and autonomous AI agent workflows for product teams.
Domain
B2B SaaS / Talent Lifecycle Management / AI & Automation
Deliverable
production ML models | dashboards & analysis | client delivery
Required skills
SQL, product analytics, Pendo, Hex, AI/LLM workflow design, data storytelling, pragmatic problem solving
Preferred skills
HR tech experience, AI/ML product feature analysis
Technologies
SQL, Pendo, Hex, LLMs, AI agents
Responsibilities
Build and maintain reporting dashboards for product managers and executives; Partner with PMs to answer usage, adoption, and retention questions; Maintain the product analytics tool stack; Enable PMs to self-serve via templates and documentation; Design and iterate AI agent workflows for prospecting and outreach; Instrument agents with feedback loops and quality controls; Evaluate emerging AI tooling and document agent architectures.
Seniority
Mid-level, hands-on IC