Customer Support Manager- Kanwal Springs
Core
Lead administration team and serve as primary contact for prospective residents and families at an aged care community.
Role type
Customer Support Manager
Builds
Administrative operations and resident onboarding processes
Domain
Aged care / Healthcare
Deliverable
client delivery
Required skills
team leadership, client consultation, relationship building, operational management, empathetic communication
Responsibilities
Guide prospective residents and families through the onboarding journey, lead and mentor an administration team, manage daily administrative operations, build relationships with community partners
Seniority
Individual Contributor, Team Lead
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