Engagement Advisor
Core
Manage day-to-day engagement with people affected by a major transport infrastructure project to reduce community impacts.
Role type
Senior stakeholder engagement advisor
Builds
Community relations and communication plans for rail, station, and civil works
Domain
Transport infrastructure and civil engineering
Deliverable
client delivery
Required skills
stakeholder identification, engagement planning, face-to-face engagement, sensitive issue management, risk escalation, incident communication
Preferred skills
experience on infrastructure projects
Responsibilities
Identify affected stakeholders and prepare engagement plans; Deliver briefings, meetings, door knocks, notifications and follow-up; Record enquiries, complaints, commitments and resolutions; Represent stakeholder requirements in planning meetings and escalate risks; Support incident, outage and changed-condition communications