Infrastructure Engineer
Core
Provide hands-on infrastructure support and troubleshoot escalated incidents for end users in a secure Federal Government environment.
Role type
Senior Infrastructure Engineer (Microsoft & Linux)
Builds
Enterprise Microsoft infrastructure services, endpoint security, and network stability
Domain
Federal Government IT / Microsoft Enterprise
Required skills
Microsoft Active Directory, Group Policy, DNS, Exchange, SharePoint, MECM/SCCM, endpoint security, vulnerability management, Linux, networking, server hardware
Preferred skills
Incident ownership, root cause analysis, automation, technical documentation, cross-platform troubleshooting
Responsibilities
Own escalated incidents and service requests for field-based end users; Troubleshoot Microsoft infrastructure and workplace services; Support endpoint security and vulnerability remediation; Coordinate technical escalations with SME engineering teams and vendors; Improve supportability by documenting fixes and automating repeatable tasks (via careerplan.io/jobs/a35fd4c3-96c9-4271-b52d-8da5d808a7fe-infrastructure-engineer-at-2021-kinetic-it)
Seniority
Senior, hands-on IC
