Housing Case Manager – Madden House
Core
Provide culturally safe, holistic case management and wraparound support to Aboriginal tenants at Madden House to ensure long-term housing stability and wellbeing.
Role type
Senior IC Aboriginal Case Manager
Builds
Stable housing placements and tenancy outcomes for Aboriginal people experiencing homelessness
Domain
Social services / Housing / Aboriginal community support
Deliverable
client delivery
Required skills
Culturally safe care, wraparound support coordination, conflict de-escalation, tenancy rights education, assertive outreach, case documentation
Preferred skills
Certificate IV in Community Services
Technologies
Microsoft Office suite
Responsibilities
Provide culturally safe and holistic case management support to help maintain long-term housing; Collaborate with housing providers and support agencies to deliver tailored wraparound support; Respond to tenancy issues in accordance with legal and cultural protocols; Support tenants to understand their tenancy agreements and rights; Maintain accurate case notes and reports in accordance with funding requirements
Seniority
Mid-level, hands-on IC