Housing Operations Coordinator
Core
Process financial transactions for housing contracts, manage room assignments, and handle requests for Emotional Support and Service Animals in compliance with ADA/HUD standards.
Role type
Operations Coordinator (Housing & Financial Services)
Builds
Housing occupancy management software data integrity and accurate financial transaction records
Domain
Higher Education / Student Housing Operations
Required skills
Financial transaction processing, Contract management, ADA/HUD compliance knowledge, Room assignment management, Payment processing (credit card/check), FERPA/PCI/IDP/Gramm-Leach-Bliley Act compliance, Stakeholder communication, Training facilitation
Preferred skills
Associate degree in relevant field, 4+ years of relevant experience
Technologies
Housing occupancy management software
Responsibilities
Process financial transactions related to housing contracts and assignments; Review requests and communicate decisions regarding Emotional Support Animals and Service/Assistance Animals; Manage assignment information in housing occupancy management software; Process in-person and phone credit card payments; Respond to student inquiries and concerns regarding housing contracts and regulations; Assist in training staff on housing processes and regulations.
Seniority
Mid-level, hands-on IC