APS5/6 Intelligence Coordination Officers
Core
Coordinate high-volume, time-critical intelligence tasking and manage access to secure facilities within a Federal Government department.
Role type
APS5/6 Intelligence Coordination Officer (Team Lead for APS6)
Builds
Secure intelligence coordination services and administrative support for intelligence services
Domain
Federal Government / Intelligence / Security Administration
Required skills
administration, coordination, customer service, stakeholder engagement, process efficiency, strategic thinking, discretion, judgment, personal integrity
Preferred skills
leading small teams, managing high-pressure environments, change management, modernizing processes
Technologies
central coordination hotline, inbox management, calendar management, secure facility access systems
Responsibilities
Provide high-quality customer service through a central coordination hotline and inbox; Coordinate access to secure facilities including calendar management; Track and administer sensitive security and intelligence tasking; Liaise with internal and external stakeholders to prioritize requests; Manage competing priorities and high volumes of time-sensitive work; Provide leadership and direction to a small administrative team (APS6 only); Analyse and report on customer feedback and service metrics (APS6 only)
Seniority
APS5: Individual Contributor; APS6: Senior, hands-on IC with team leadership