Officer, Branch Relationship Manager, Growth, Consumer Banking Group
Core
Acquire and grow high-net-worth (AUM ≥ INR 1M) new-to-bank clients in the Erode branch, driving revenue and wallet share through cross-selling and up-selling of consumer banking products.
Role type
Branch Relationship Manager (Consumer Banking)
Builds
Consumer banking products (deposits, investments, insurance, mortgages, credit cards, personal loans) for affluent individuals
Domain
Consumer Banking / Wealth Management
Required skills
Relationship management, client acquisition, cross-selling, up-selling, regulatory compliance (KYC/AML), product knowledge, sales pipeline management, customer service, market analysis, risk review, onboarding due diligence
Preferred skills
MBA, AMFI/IRDAI/FEDAI/BCSBI certifications, HNI sales experience, wealth management expertise
Technologies
I-Banking, M-Banking, Online MF, Debit Card platforms
Responsibilities
Acquire new-to-bank clients with AUM ≥ INR 1M; Drive sustained acquisition through local market penetration and network building; Manage customer satisfaction and service levels; Execute product strategies and ensure internal/regulatory compliance; Resolve customer queries and complaints; Coordinate with internal teams (Service, Product, Operations) to meet revenue targets; Ensure activation of e-Channels and savings book growth; Maintain knowledge of banking products and local market competition.
Seniority
Mid-level, hands-on IC