Direct Contract, Specialist, Digital Channel Management, Consumer Banking Group
Core
Drive strategic growth and daily management of consumer digital banking channels, including mobile and internet banking platforms.
Role type
Digital Channel Management Specialist
Builds
Mobile and internet banking platforms, digital features, and enhancements for consumer banking customers
Domain
Consumer Banking / Digital Banking
Deliverable
product features
Required skills
Digital channel management, digital product development, project management, data analysis, stakeholder management, regulatory compliance, digital campaign execution
Preferred skills
UX principles, emerging financial technologies, agile environment experience
Responsibilities
Drive strategic growth of digital banking channels, collaborate on user-centric feature design, analyze channel performance and customer journeys, oversee end-to-end project delivery, ensure regulatory compliance, support digital campaigns
Seniority
Mid-level Specialist