Senior Associate, Branch Manager, Consumer Banking Group
Core
Lead a branch in the consumer banking group to drive sales of deposits, investments, insurance, mortgages, credit cards, and personal loans while managing key customer relationships and reducing attrition.
Role type
Senior Associate, Branch Manager
Builds
Branch assets and liability portfolio, customer relationships
Domain
Consumer Banking
Deliverable
product features
Required skills
sales generation, customer relationship management, branch operations, audit support, team leadership, regulatory compliance, upselling, cross-selling, high net worth client acquisition
Preferred skills
knowledge of internal/external regulations, performance monitoring
Technologies
banking products (deposits, investments, insurance, mortgages, credit cards, personal loans)
Responsibilities
Generate sales through banking products and TPP; Monitor sales targets vs plans; Build and manage relationships with key customers; Reduce customer dormancy and attrition; Develop business prospects in the branch vicinity; Address escalated customer queries; Support internal and external audits; Provide guidance to branch personnel on CRM, sales, and compliance; Drive a performance-driven culture.
Seniority
Senior, hands-on IC
