Senior Officer / Officer, Payment Operations, Technology & Operations
Core
Process and complete daily payment operations activities including CHATS, TT, fund transfers, customer instruction handling, and regulatory reporting for a bank.
Role type
Senior Officer / Officer, Payment Operations
Builds
Operational payment processing workflows and regulatory compliance reports
Domain
Banking / Payments
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Payment processing (CHATS, TT), Fund transfer management, Regulatory reporting, Customer instruction handling, Transaction reconciliation, Incident escalation, Operational procedure adherence
Preferred skills
Process streamlining, Resource utilization optimization, Coordination of new services, BCP/PC coordination
Technologies
DBS Management System
Responsibilities
Process inward/outward CHATS & TT and fund transfers; Handle receipt and confirmation of customer instructions; Respond to inquiries from internal/external partners; Reconcile work and perform general clerical tasks; Escalate exceptional or suspicious transactions; Comply with UDMA policy and regulatory requirements (HKMA, MAS); Perform public holiday duties.
Seniority
Senior Officer / Officer
