SVP, Overall Lead for Agentic Governance and Resilience, Group Operations Capability Centre (GOCC), Group COO
Core
Shape governance, resiliency, and control frameworks for customer-facing agentic AI solutions (digibot, joybot, voicebots) within a large bank.
Role type
Senior Vice President, Executive Leadership
Builds
Governance frameworks, risk controls, and operational guardrails for autonomous AI agents
Domain
Financial Services / AI Governance & Risk Management
Deliverable
client delivery
Required skills
AI/ML governance, operational risk management, digital transformation, agentic AI architecture, regulatory compliance, strategic leadership, stakeholder management
Preferred skills
Generative AI, prompt security, model validation, incident management
Technologies
digibot, joybot, voicebots
Responsibilities
Define governance and resiliency frameworks, develop risk-based controls and SOPs for autonomous agents, design operational guardrails and fallback mechanisms, partner with data/risk teams on regulatory standards, lead capability building for delivery teams
Seniority
Executive, strategic leadership & oversight
