Associate, Branch Manager, Consumer Banking Group
Core
Manage a branch to drive sales of banking products (deposits, investments, insurance, mortgages, credit cards, personal loans) and reduce customer attrition.
Role type
Branch Manager
Builds
Branch book (assets & liability portfolio) and customer relationships
Domain
Consumer Banking
Required skills
Sales generation, customer relationship management, team leadership, regulatory knowledge, performance monitoring, audit support
Preferred skills
High net worth individual relationship building, public relations, training needs identification
Technologies
None stated
Responsibilities
Generate sales through banking products and TPP, monitor sales targets vs plans, manage key customer relationships, reduce customer dormancy and attrition, develop business prospects in the vicinity, address escalated customer queries, support internal/external audits, provide guidance to branch personnel on CRM and compliance, drive performance-driven culture
Seniority
Mid-Senior, hands-on IC