Coach Manager

• Do training (with excellent facilitation and training skills) including soft sales skills to hard skills of product knowledge of deposits, loans, investment and insurance, sales process, system usage, and timely up-dating planning program
• Undertake assessment of middle managers against agreed standards of competence as appropriate; Identify needs/issues and work out/ training course, deliver training/coaching to group and individual,
• Plan and design training and development sessions, which clearly define learning needs, and include appropriate learning methods
• Encourage individual learning through clear communication of learning points, the use of appropriate facilitation style and effective use of learning aids during the session.
• Work with Product Management, Franchise & Distribution and Business & Support team to work out coaching and training curriculums for manager development and training delivery.
• Provide tailor-made training or seminars in order to assist sales growth. Being seminar speaker and host is required if it fits the sales plan.
• Compliance of own self with physical and information security standards.
• Provide regular and timely feedback to product team on customer acceptability on new products, services and sales issues.
• Implement best practice across bank including products, sales process, training & systems.

Support portfolio management: UT/ T&M/ Banca balance mix of CIIP revenue

• Ensure the sales skills of the responsible branches to attain required professional sales and service standard.
• Improve turnover rate of the new staff (vintage<6 months)

Education and Relevant Experience (What minimum qualification does the job require?)

• Bachelor or above with major in management, business or others.
• Qualification of CFP is preferable.
• At least three years and above of working experience in training and coaching.
• Have good understanding of CB products and operations, best to have at least 3 years RM or Branch operations experience

Functional / Technical Competencies (What competencies do the job require?)

• Excellent communication skills & influencing skills.
• Ability to guide individual towards achieving the team’s goals.
• Good sense & oversight on risk awareness.
• Strong team player.
• High degree of personal accountability and reliability.
• Compliance and Discipline.
• Excellent coaching skill
• Proficiency in MS Office

Ability to conduct presentation to an audience is a must.

Location:

PRC - Beijing

Job:

Product Support

Schedule:

Regular

Employee Status:

Full time