Coach Académico
Core
An academic coach guiding students through disruptive technology programs (AI, Trading, Crypto) to ensure completion and engagement.
Role type
Academic Coach / Customer Success
Builds
Student success in online education platforms
Domain
EdTech / Disruptive Technologies
Deliverable
client delivery
Required skills
proactive student support, empathy, knowledge of AI/Trading/Crypto, data tracking, process improvement
Preferred skills
experience in customer success or academic coaching, startup environment
Technologies
CRM systems, WhatsApp, video conferencing tools
Responsibilities
onboarding new students, proactive follow-up via email/WhatsApp/video, tracking key metrics (attendance, satisfaction, completion), collaborating with product and training teams to improve student experience
Seniority
Junior to Mid-level, hands-on IC
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