Officer, Branch Relationship Manager, Growth, Consumer Banking Group
Core
Develop and maintain strong relationships with customers to understand their financial needs and provide tailored solutions, while proactively identifying growth opportunities and cross-selling relevant products and services.
Role type
Branch Relationship Manager (Consumer Banking)
Builds
Customer base and branch-level sales targets for consumer banking products
Domain
Consumer Banking / Financial Services
Deliverable
client delivery
Required skills
relationship building, sales and negotiation, data analysis, problem-solving, customer service
Responsibilities
Develop and maintain strong relationships with customers to understand their financial needs and provide tailored solutions; Proactively identify growth opportunities and cross-sell relevant products and services to expand the customer base; Collaborate with the sales team to achieve branch-level sales targets and contribute to the overall growth of the consumer banking group; Provide exceptional customer service and ensure a seamless banking experience for customers; Actively participate in branch-level initiatives and contribute to the implementation of the bank's strategic objectives; Maintain accurate records and documentation related to customer interactions and transactions