Officer, Customer Service Officer, Consumer Banking Group
Core
Process banking transactions, cash handling, and customer service inquiries for consumer banking products.
Role type
Consumer Banking Operations Officer
Builds
Deposit, investment, insurance, mortgage, credit card, and personal loan services
Domain
Consumer Banking
Required skills
Banking regulations compliance, cash transaction processing, cheque and instrument clearing, account opening, customer inquiry resolution, grievance handling, deadline management
Preferred skills
Relationship building, computer proficiency
Responsibilities
Ensure compliance with banking regulations and policies, process cash and transfer transactions, clear cheques and financial instruments, handle new account openings, respond to account balance and transaction inquiries, address customer grievances
Seniority
Mid-level, hands-on IC
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