Fire Service Operations Manager
Core
Lead district service operations for fire alarm, security, sprinkler, and commercial kitchen systems, supervising technicians and sales reps to ensure customer satisfaction and financial goals.
Role type
Senior Operations Manager (Facility Services)
Builds
Fire safety and security service operations for commercial clients
Domain
Facility Services / Fire Protection Systems
Required skills
Team leadership, P&L management, operational planning, safety compliance, customer relationship management, performance coaching, financial planning, inventory management, hiring and development
Preferred skills
Oracle proficiency, MS Office proficiency, integrated systems sales experience
Technologies
Oracle, MS Office
Responsibilities
Supervise multi-disciplinary service teams (technicians, sales, inspectors), manage departmental P&L and operational expenses, drive service sales growth and revenue, conduct ride-alongs to assess performance and safety, handle workplace accident investigations, ensure compliance with safety programs and regulations.
Seniority
Senior, hands-on IC