Plant Quality Manager
Core
Senior quality leader responsible for driving operational excellence, customer satisfaction, and continuous improvement across multiple manufacturing factories, supplier quality, and new product introduction.
Role type
Senior IC Plant Quality Manager
Builds
Manufacturing operations, supplier quality programs, and new product launches for Johnson Controls' industrial manufacturing clients.
Domain
Industrial Manufacturing / Quality Engineering
Required skills
Strategic quality leadership, APQP, PPAP, PFMEA, Control Plans, MSA, SPC, Supplier Quality Management, Customer Quality Management, CAPA, Quality Auditing, Root Cause Analysis, Risk Management, Cost of Poor Quality (COPQ), Continuous Improvement methodologies
Preferred skills
Power BI, Excel, PowerPoint, SharePoint, ERP systems, eQMS platforms, Minitab, statistical analysis tools, business intelligence applications
Technologies
Power BI, Excel, PowerPoint, SharePoint, ERP systems, eQMS platforms, Minitab
Responsibilities
Develop and execute the organization's quality strategy and performance goals; Lead Quality Engineering, Supplier Quality, Quality Systems, Auditing, Quality Analytics, and Inspection functions; Drive improvements in DPU, FPY, NCRs, COPQ, warranty, and field quality; Oversee deployment of PFMEAs, Control Plans, and inspection strategies; Lead supplier quality activities including qualification, APQP, PPAP, audits, and supplier development; Serve as senior escalation point for customer quality concerns and root cause investigations; Oversee quality planning activities for new product development and launch programs; Serve as executive owner of the Quality Management System (QMS) ensuring ISO 9001 compliance; Lead and manage a team of quality professionals for a campus comprising multiple factories; Establish and review enterprise quality metrics, dashboards, and reporting systems; Present quality performance, business risks, and improvement initiatives to executive leadership
Seniority
Senior, hands-on IC