Liaison Quality Engineer
Core
Manage customer-related quality issues, strengthen corrective and preventive action processes, and drive practical improvement actions at the site and network level.
Role type
Quality Engineer (Liaison)
Builds
Quality control procedures, corrective action systems, and continuous improvement strategies for manufacturing and supply chain partners.
Domain
Manufacturing / Quality Engineering
Required skills
Root cause analysis, 8D problem solving, CAPA management, quality alert response, supplier quality management, inspection coordination, Kaizen facilitation, stakeholder communication, analytical problem solving, documentation.
Preferred skills
Kaizen event leadership, supplier corrective action system design, warranty cost reduction, incoming inspection, plant quality audits.
Responsibilities
Ensure quality systems are implemented and maintained at the site and network level; Partner with internal and external stakeholders on corrective and preventive actions for customer complaints and quality alerts; Represent customer needs and concerns to plant management; Identify quality operational gaps and execute improvement strategies; Develop quality control procedures and support inspection of incoming shipments; Maintain corrective action systems for internal and external suppliers; Respond to quality notification alerts and coordinate containment, rework, and physical disposition of non-conforming product.
Seniority
Mid-level, hands-on IC