Customer Service Planner
Core
Plan and track installations, coordinate end-to-end project delivery, and manage equipment procurement to support the installation team.
Role type
Senior IC operations planner (field services)
Builds
Installation schedules and equipment delivery timelines for building systems and security projects
Domain
Building systems, security systems, facilities management
Required skills
scheduling, resource allocation, supplier negotiation, project coordination, time management, Microsoft Office
Preferred skills
field engineer coordination, security systems industry knowledge, construction industry knowledge
Responsibilities
Prepare installation programmes and schedules, negotiate with suppliers for equipment, coordinate manpower planning for engineers, monitor installation progress to minimize downtime, assist with sub-contractor scheduling
Seniority
Mid-level, hands-on IC