HVAC Service Operations Manager 1
Core
Provide leadership and accountability for the successful delivery, growth, and profitability of the HVAC Service business.
Role type
Senior Service Operations Manager
Builds
HVAC service delivery, Planned Service Agreements (PSAs), and Labor & Materials (L&M) work
Domain
Building systems / HVAC / Energy efficiency
Required skills
HVAC or building controls industry experience, management experience, financial and accounting knowledge, Microsoft Office proficiency, scheduling and prioritization, team leadership, safety compliance
Preferred skills
Diploma in Electronic or Mechanical Systems, hands-on HVAC experience, service management experience
Technologies
Microsoft Office, Windows-based environment
Responsibilities
Set and achieve gross margin and profitability goals, drive L&M revenue growth, review and approve quotations, own budgeting and forecasting, lead execution of service business, ensure high-quality service delivery, maintain staffing levels, lead hiring and training, manage team performance, own safety performance
Seniority
Senior, hands-on IC with management responsibilities