Manager, Technical Learning
Core
Lead the strategy, development, delivery, and continuous improvement of the HVAC Equipment Training portfolio for Johnson Controls customers and channel partners.
Role type
Manager, Technical Learning (L&D)
Builds
Learning solutions for chillers, HVAC mechanical systems, equipment maintenance, and related technologies
Domain
Building technologies / HVAC / Industrial equipment
Required skills
People leadership, Learning & Development expertise, Business acumen, Program management, Data analysis, Stakeholder management
Preferred skills
Formal people-management experience, Managing a learning portfolio, Adult learning principles, Curriculum development, Technical environment experience (HVAC/Engineering)
Technologies
Instructor-led, virtual, online, hands-on, blended modalities
Responsibilities
Lead the HVAC Equipment Training portfolio and establish priorities aligned with product roadmaps and business needs; Manage, coach, and develop a team of technical learning professionals; Own the operational and financial performance of the portfolio using key metrics; Partner with business, product, and channel stakeholders to translate requirements into learning solutions; Ensure high-quality learning experiences across various modalities; Align instructor capacity, training schedules, and resources to support business priorities; Evaluate effectiveness using learner feedback and business outcomes; Identify opportunities to scale training processes.
Seniority
Manager, hands-on leadership