IREF Service Technician Team Leader
Core
Lead the service team for Johnson Controls' Industrial Refrigeration systems, ensuring operational continuity and energy efficiency for clients in food, beverage, logistics, and pharma sectors.
Role type
Senior Service Team Leader (Industrial Refrigeration)
Builds
Industrial refrigeration maintenance, repair, and modernization services
Domain
Industrial Refrigeration / HVAC
Deliverable
client delivery
Required skills
Team leadership, industrial refrigeration systems expertise, maintenance planning, client account management, technical proposal development, safety compliance, resource coordination
Preferred skills
Engineering degree, ERP/CRM/GMAO tools, English (basic/intermediate), driving license
Technologies
ERP, CRM, GMAO, Microsoft Office
Responsibilities
Lead and motivate a team of ~12 specialized technicians; coordinate preventive, corrective, and repair maintenance activities; manage complex technical incidents and escalate when needed; prepare technical-economic proposals for service contracts; track service profitability and billing; coordinate logistics and material management; act as primary client interface; collaborate with Operations, Engineering, and Sales departments.
Seniority
Senior, hands-on IC with team management