Service Sales Engineer, IR
Core
Bridge field service and sales to develop maintenance solutions, warranty support, and performance guarantees for industrial refrigeration systems.
Role type
Service Sales Engineer (Industrial Refrigeration)
Builds
Service proposals, maintenance solutions, performance guarantees, and warranty support packages
Domain
Industrial refrigeration, HVAC, process cooling
Deliverable
product features
Required skills
mechanical engineering knowledge, industrial refrigeration systems expertise, compressor technology, P&ID/SLD/MCC diagram reading, technical proposal preparation, root-cause analysis, field audit execution
Preferred skills
ammonia system experience, ASHRAE standards knowledge, PLC/DCS familiarity, compressor overhaul experience
Technologies
P&IDs, SLDs, MCC diagrams, PLCs, DCS systems
Responsibilities
Conduct plant audits and technical discussions to identify service opportunities; prepare and support service/maintenance/warranty proposals; collaborate with sales to develop performance guarantees; translate field findings into commercial recommendations; coordinate handover between sales and service teams; monitor customer activity against contractual obligations.
Seniority
Mid-level, hands-on IC