Integrated Solutions Service Tech 3
Core
Oversee service operations, maintenance, troubleshooting, and customer support for HVAC systems and chiller installations.
Role type
Assistant Manager - Service (HVAC & Chillers)
Builds
Preventive maintenance, breakdown maintenance, and annual maintenance contract (AMC) activities for HVAC and chiller systems
Domain
Building services / HVAC / Chiller systems
Deliverable
client delivery
Required skills
HVAC systems knowledge, chiller systems knowledge, VRF/VRV systems knowledge, cooling tower knowledge, pump knowledge, control systems knowledge, preventive maintenance management, breakdown maintenance management, AMC management, team leadership, technical troubleshooting, customer relationship management, safety compliance, budget planning, resource allocation
Preferred skills
null
Technologies
null
Responsibilities
Manage preventive maintenance, breakdown maintenance, and annual maintenance contract activities; Provide technical guidance for troubleshooting HVAC equipment, chillers, AHUs, FCUs, cooling towers, and related systems; Lead and supervise service engineers, technicians, and subcontractors; Build and maintain strong relationships with customers and handle escalations; Support preparation of service budgets and monitor service revenue and profitability
Seniority
Mid-Senior, hands-on management