Associate Technical Engineer, CMC
Core
Provide technical support for a Monitoring Alarm Receiving Centre (MARC) to ensure operational excellence and customer satisfaction.
Role type
System Support Engineer
Builds
Supports operations of a Monitoring Alarm Receiving Centre (MARC)
Domain
Security / Remote Surveillance
Deliverable
client delivery
Required skills
Linux, Windows Server, networking, Dutch/Flemish (fluent), English (fluent), French (intermediate)
Preferred skills
electronic security industry knowledge, database experience, familiarity with Customer Monitoring Centre systems (e.g., MASterMind, video surveillance platforms), ISO 9001:2015 processes, INCERT quality certification requirements
Technologies
Linux, Windows Server, MASterMind, video surveillance platforms
Responsibilities
Install, configure, and support new technologies and system enhancements; Allocate and coordinate internal and external technical resources; Support technical projects within defined budgets and timelines; Coordinate and support data protection compliance activities
Seniority
Individual Contributor
