Client Services Representative 1
Core
Scheduling and optimization of service and inspections work for building systems and energy efficiency solutions.
Role type
Operations Scheduler
Builds
Service and inspection delivery schedules for customers in data centers, healthcare, pharmaceuticals, and manufacturing.
Domain
Building systems, thermal management, energy efficiency
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Customer service, organization, Excel, Microsoft Office, scheduling, communication
Preferred skills
Oracle/ACE systems, accounts receivable, billing, coordinator experience, life safety equipment knowledge
Responsibilities
Assign inspections to technicians based on skills and availability, resolve customer scheduling issues, monitor branch activity and compliance, prioritize backorders, track technician activity, resolve billing questions.
Seniority
Entry-level to Junior