Data Centres Service Ops Mgr 1
Core
Manage end-to-end service delivery, P&L, and team leadership for HVAC service accounts in data centers across AP and Telangana.
Role type
Senior IC HVAC service operations manager
Builds
Post-installation service operations for data center HVAC systems
Domain
Data Centre / HVAC / Facility Management
Deliverable
client delivery
Required skills
HVAC systems knowledge, AMC/O&M contract management, P&L ownership, team leadership, SLA adherence, preventive and corrective maintenance planning, customer relationship management, budget forecasting, safety compliance
Preferred skills
MBA in Operations or Management, experience with large multi-site service contracts, exposure to commercial buildings and IT parks
Technologies
Chillers, VRF/VRV, AHUs, PACs, DX units, Cooling Towers, BMS
Responsibilities
Manage warranty and break-fix contracts for assigned accounts, oversee preventive and corrective maintenance of HVAC systems, lead and mentor a team of service engineers, monitor service revenue and cost controls, conduct periodic service reviews with customers, ensure compliance with SLAs and statutory norms
Seniority
Senior, hands-on IC with team leadership
